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Care and Support Coordination Centre 

The centre from Ccoordination is compound from professionals from the psycho-medical-social sector, known as coordinators. Theirs objectives are to centralise useful information, to assess theneeds and d‘organisesr the services necessary for a quality care at home. This is aboutaccompany each step ofu route’assistances and dCare, in close collaboration with the beneficiaries, sound entourage and the various home-based professionals. 

As required

  • Information about available assistance and care
  • Needs analysis
  • Personalised follow-up
  • Centralisation of requests and mobilisation of internal and external services
  • Collaboration with family and friends and the doctor
  • Coordination of various service providers
  • Development of a personalised support plan to make everyday life easier
  • Organisation of desired services (home-delivered meals, transport, remote monitoring, etc.)
  • Monitoring and reviewing requirements

Organisation designed for wellbeing at home

Upon receipt of a request, a coordinator contacts the beneficiary or their carer to arrange a meeting and assess their needs.  

In collaboration with the beneficiary, their family and friends, and their attending physician, a support and care plan is proposed.  

The coordinator works with all psycho-medical-social actors, without exclusivity or obligation. Each beneficiary is therefore free to choose their service providers. 

With a comprehensive overview of the situation and knowledge of the psycho-medical-social sector, the coordinator ensures the implementation of a personalised, multidisciplinary and evolving care and support plan. 

Telephone hotline

Our service is available by telephone from Monday to Friday, 8:00 a.m. to 4:30 p.m.  

Our on-call service is available by telephone outside of our business hours, 24 hours a day, 7 days a week.  

Pricing

This service is completely free of charge. 

 

Our teams provide daily support with skill and compassion, offering home help and care you can trust. 

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